Reference

Privacy Policy for Your Account Data

One account connects Dragon Tiger, Aviator, Royal Fishing and wallet checks through DANA, OVO, GoPay or QRIS, so our Privacy Policy tells you exactly which account, payment and…

DANA data scopeOVO wallet recordsGoPay access logsQRIS receipt checks
bbjs77 Privacy Policy for Your Account Data
PRIVACY CONTACT

WIB Contact Paths for Privacy Requests

Fast privacy help starts with the right channel. Our live chat and email desk are open 09:00 to 23:00 WIB daily, and account privacy requests can also start inside your profile. When you contact us, share your registered phone number, email address and payment transaction ID if the question involves DANA, OVO, GoPay or QRIS. Do not send wallet PINs, full identity photos or screenshots that show unrelated app data.

Team online

Live chat

Use live chat from 09:00 to 23:00 WIB for privacy questions about login alerts, cookie settings or payment records. We may ask you to confirm your registered phone number before discussing account data.

Email desk

Send privacy requests to [email protected] with your account email and the subject line “Privacy Request”. We reply in clear steps, including what proof is needed before we change or release account data.

Account path

Open Account, choose Profile, then select Privacy Request to ask for correction, access or deletion checks. This path keeps your request tied to your login session instead of a separate message thread.

ACCOUNT CARE

Account Security and Data Handling Steps

Every privacy control has a working reason behind it. Live casino tables such as Dragon Tiger, slots such as Wins of Fortune, and sportsbook markets create session records that help us separate…

Data we collect

We collect registration details, contact data, login records, device type, IP activity, cookies, game-session references and wallet transaction data. Each field is tied to account access, payment matching, support handling or security checks.

Cookie handling

Cookies remember your session, language choice and basic lobby preferences. You can clear them in Chrome on Android through Settings, Site settings, Cookies, or in Safari on iOS through Settings and Safari.

Payment records

For DANA, OVO, GoPay and QRIS, we store the payment reference, amount, time and account link. We use those details to trace deposits, verify withdrawal checks and answer wallet disputes.

Account security

New device access may trigger extra checks before we discuss account data. We may confirm your email, phone number or recent wallet reference, but we will not ask for your wallet PIN.

Retention choices

We keep data while your account is active and while payment, security or legal reasons still apply. After that, we delete, anonymise or archive records with restricted access for required checks.

Change requests

Ask us to correct your name, phone number or email through Profile or [email protected]. We verify the account first so another person cannot change your data without permission.

Privacy Questions for Indonesia Accounts

These answers cover the privacy questions we receive most often about account access, payment records, cookies and data requests. Use them before you open an account or when you want to check what we hold about you. For anything tied to your own profile, contact us through live chat, email or the Privacy Request path inside Account.

We ask for details needed to create and protect your account, such as name, phone number, email, login credentials and location-related access data. Payment activity may add DANA, OVO, GoPay or QRIS references.

Yes. The policy covers wallet references, transaction amounts, time stamps and account links used to match payments with your account. We do not need your wallet PIN, and you should not send it to us.

Open Account, go to Profile, then choose Privacy Request, or email [email protected]. We check your login session and may ask for a recent wallet reference before changing contact data.

Yes, you can request eligible account data through Profile or email. We verify your identity first, then provide the available data in a format we can safely share without exposing security controls.

We keep data while it is needed for account access, wallet matching, support, security and legal reasons. When those reasons end, we delete, anonymise or restrict records according to the data type.

Cookies keep your session active, remember basic settings and help us detect unusual access. You can clear cookies in your mobile browser settings, but you may need to log in again afterward.

Use live chat from 09:00 to 23:00 WIB or email [email protected] right away. Include your registered email, phone number and any recent wallet reference, but never send your wallet PIN.